Charles Donley
Regional Rehab
Hernando, Florida, USA

Physical Therapist Charles Donley says that using Talk Fusion for patient testimonials and introducing new treatment options has doubled his business.

He and his staff at Regional Rehab in Hernando County, Florida, are dedicated to providing a safe environment for people to receive effective treatment for a variety of physical challenges. With treatment, patients may regain mobility, reduce pain, recover from injury or surgery and, possibly, avoid surgery altogether. Talk Fusion Video Email has allowed Regional Rehab to communicate all of these things efficiently and effectively with patients and prospects, answering questions and familiarizing them with new technologies and procedures.

BUILD TRUST - ESTABLISH RAPPORT

Charles understands that for many people, especially those considering medical treatment, seeing is believing. Because the staff at Regional Rehab understand how much better a patient's quality of life could be after treatment, getting past initial doubts, concerns and fears is imperative. Charles uses Talk Fusion Video Email to paint a picture of what a healthier life can mean - strength and comfort, mobility without pain... if the patient accepts treatment.

To drive this point home, Charles asked a good friend to join him in a recent Video Email to talk to his patients about a specific new physical therapy treatment. His guest cut right to the heart of the matter when she said that even her husband, a respected and accomplished orthopedic surgeon, believes that his work should be a last resort. By including an educated and unbiased third-party testimonial, Regional Rehab can encourage patients, answer questions before they are asked, establish rapport and build trust. How have the patients and prospects responded to this video? Charles reports:

"Patients believe, and halfway through watching they want the same treatment."

DEFINED MARKET PRESENCE

Regional Rehab is a prime example of the cross-marketing power of Talk Fusion. They use Talk Fusion Video Email to introduce their patients to a spectacular and effective new therapy while, at the same time, sharing specific success stories from patients treated for a wide variety of conditions. This approach not only enables them to address specific questions a patient may have, but also to pre-qualify their prospects by featuring specific issues, treatments and testimonies.

Would your business benefit from being able to introduce your prospects to a new product? Do you believe third party testimonials are important to your business? Would showcasing specific methods or products you represent offer a good opportunity to distinguish yourself from your competition?

Build trust. Establish rapport. That’s Talk Fusion.

*for more information about Regional Rehab, call 352.688.8066