Frequently Asked Questions
- What is Talk Fusion?
- Talk Fusion offers Cutting-Edge, Video Communication Products all in one package. Cost-effective and easy to use, they are designed to improve personal and business communications using the power of video. Talk Fusion Video Communication Products include: Video Email—enabling users to easily create and send high-quality video messages from their computer to recipients on high-speed or dial-up connections, Video Newsletters, Video Conferencing, Live Broadcasting, Fusion On the Go, Video Blog, Video Share, E-Subscription Forms, Video Auto Responders and Fusion Wall.
- How does Video Email work?
- You create or upload a video message on your computer which is automatically compressed, encoded and sent to Talk Fusion’s servers. The servers create a hyperlink which appears as a full-color Snapshot of your message and template right in the body of your email! Recipients click on the Snapshot to view your streamed video message.
- What system requirements do I need to send Video Emails?
- There are only a few things you will need before being able to send Talk Fusion's Video Email.
Operating System: Windows XP or higher, or Mac OSX or higher Processor: Pentium 4 1.4 Ghz or AMD Athlon Processor or higher, Intel Processor or Power PC 8.1 or higher Memory: 512MB RAM (1 Gigabyte recommended for XP, 2 Gigabytes recommended for Vista/7) Browser: Firefox, Chrome, Safari, Internet Explorer 7 or higher Internet Connection: Broadband is highly recommended (DSL, Cable modem, T1, etc.) Media Player: Adobe Flash Player
- There are only a few things you will need before being able to send Talk Fusion's Video Email.
- Do I have to change my email address to send Talk Fusion Video Emails?
- No, you can use your current email address.
- Can I import my contacts into the Talk Fusion address book?
- Yes, with a few clicks, your contacts can easily be integrated.
- Can I create videos using a video recorder?
- Absolutely! You can upload previously recorded videos from your computer.
- What is the recommended bandwidth for Talk Fusion?
- Talk Fusion was designed for use with a broadband connection for full-motion video and audio streaming; optimum bandwidth is 1080 kbps. However, there are not any software limitations with using a dial-up connection. When using a dial-up connection to send, the user will notice a longer file upload period and the video quality may be reduced. Talk Fusion will automatically stream your videos at the maximum speed that your Internet connection can support. The messages can be viewed by recipients on either high-speed or dial-up connections.
- How many Video Emails can Talk Fusion support at one time?
- Talk Fusions owns a series of high-powered streaming video servers which can allow 25,000 simultaneous views on just one server. Automatic load balancing among Talk Fusion's server farm will ensure that videos will play without service interruption; regardless of usage.
- Can Video Emails be viewed on a MAC and a Windows-based PC?
- Yes, Talk Fusion Video Emails can be viewed on both.
- Can Video Emails be viewed on my Smartphone?
- In addition to iPhone, iPad and Android devices, Talk Fusion Video Emails can be viewed on most mobile devices currently available.
- Can Video Emails be created on my mobile device?
- With our Fusion On the Go app, Video Emails can easily be created on your iPhone, iPad or Android device.
- Does the person who receives a Video Email need any special software to play the video?
- No, a hyperlink is sent to the recipient via email. Simply click on the hyperlink and the video message plays automatically.
- What type of video files can I upload?
- WMV, MPG, AVI, MOV, 3gp, ASF ASX, QuickTime, M4V, MP4, FLV, MTS
- What is required to play back the video?
- Adobe Flash Player is required to view Talk Fusion Video Emails. If not already installed, it can be downloaded quickly and easily.
Flash can be downloaded here.
- Adobe Flash Player is required to view Talk Fusion Video Emails. If not already installed, it can be downloaded quickly and easily.
- Can Talk Fusion Video messages be created by all operating systems?
- Yes. Talk Fusion Video messages are compatible with all operating systems and can be viewed and created by users on any platform.
- Can Talk Fusion guarantee that every Video Email I send will be delivered?
- No company can honestly make the claim that every single email sent will be delivered. Talk Fusion works tirelessly to ensure the highest possible deliverability rate and currently ranks in the top 1% of all commercial email companies in the world. Click here to learn more about our efforts and the simple steps YOU can take to help ensure superior deliverability.
- How does Talk Fusion's deliverability rank, on average, according to leading SPAM assessment tools?
- SPAM Assassin is the assessment tool used by most leading ISPs. A sender that ranks over five on the SPAM Assassin scale may have deliverability issues. The average Talk Fusion Video Email scores an amazing -5.3 on the SPAM Assassin scale, indicating an incredibly high deliverability rate.
- Which words trigger SPAM filters?
- Because ISPs are always adding more SPAM trigger words, there can never be a comprehensive list, but here are some you should definitely avoid:
• Email marketing
• Financial freedom
• Investment decision• See for yourself
• Marketing solutions
• Take action now• Work at home
• Online biz opportunity
• Free website
- Because ISPs are always adding more SPAM trigger words, there can never be a comprehensive list, but here are some you should definitely avoid:
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